To provide you, our Glyconeer users, with the high level of technical support you expect from us GlycoUniverse has been and continues working with their OEM partner HTI bio-X GmbH. With their extensive experience in laboratory automation, HTI supports our effort to make your experience with the Glyconeer a seamless one.

In the event that you do experience any technical difficulty or failure, please contact us at our contact form or call +49 331 2322 0016. Our team of experts at GlycoUniverse and HTI will make sure to solve your technical issues quickly and efficiently.