Technical Support

To provide you, our Glyconeer users, with the high level of technical support you expect from us GlycoUniverse has been and continues working with their OEM partner HTI bio-X GmbH. With their extensive experience in laboratory automation, HTI supports our effort to make your experience with the Glyconeer a seamless one.

In the event that you do experience any technical difficulty or failure, please contact us at our contact form or call +49 331 2322 0016. Our team of experts at GlycoUniverse and HTI will make sure to solve your technical issues quickly and efficiently.